Delivery & Returns
Delivery
- The cost of shipping is €5 per order on items under €20. Free delivery will apply on all orders over €20 in Ireland .
- Products will be delivered within 3-5 working days.
- We use a courier service for all our deliveries, this ensures your order is delivered to you in perfect condition.
- We deliver orders to any desired address in Ireland.
- We deliver from Monday to Friday. We do not deliver on Saturday or Sunday and bank holiday.
Returns
- We will accept returns within 14 days of the original purchase if the product was purchased directly from this website www.hugmie.ie
- All products will be inspected on return. We will endeavour to accept all returns, however in the event that a product is returned to us in a damaged or unsuitable condition, we may have to send it back to you. We’re not responsible for any items that are returned to us by mistake.
- You are responsible for costs incurred to return items to us.
- You will be asked to provide your original order number so please have this information available.
- Refunds are for product only, as shipping charges are non-refundable.
- Please allow up to 10 business days after receipt of your return for your credit to be issued.