Yes, we are based in Dublin. Hugmie is Ireland's Leading Phone & Laptop Accessories Provider and Repair Service. (16 stores in Ireland with 14 years experience）

Orders placed before 1:00 pm on weekdays will be shipped out by end of the day. The estimated shipping time is 1-3 working days.

Just contact us at help@hugmie.ie for return request. We will take care of the rest.

Once the refund is issued, depending on your bank, usually, you will receive the refund within 5 working days.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.